Customer acknowledges that the amount of the fee for the service is based on Customer’s agreement to pay the fee for the entire Initial Term, or Renewal Term, as applicable. In the event TQiT Services India Pvt. Limited terminates the Agreement for Customer’s breach of the Agreement, or Customer terminates the service for TQiT Services India Pvt. Limited breach, the unpaid fees for each billing cycle remaining in the Initial Term or then-current Renewal Term, as applicable, are due on the business day following termination of the Agreement. Customer also acknowledges that a minimum of 1 month cancellation notice or downgrade of current package prior to the following renewal term must be given in writing to TQiT Services India Pvt. Limited or the Customer will be responsible for full payment of the following term.
The cancellation request will be subject to the following guidelines
- Cancellations will be considered only if the request is made within 2hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- Cancellation request must be submitted to the billing department by opening a ticket or by making a cancellation.
- Cancellation request must be submitted from the main email address on file with TQiT Services India Pvt. Limited
- Cancellation request must be submitted from the main email address on file with TQiT Services India Pvt. Limited
10 Day Money Back Guarantee (Refund Policy)
- Cancellations will be considered only if the request is made within 2hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- Cancellation request must be submitted to the billing department by opening a ticket or by making a cancellation.
- Cancellation request must be submitted from the main email address on file with TQiT Services India Pvt. Limited
- Cancellation request must be submitted from the main email address on file with TQiT Services India Pvt. Limited
Refund Policy
All new TQiT Services India Pvt. Limited Customers are eligible for a 10 day money back guarantee on all packages upon written request, except for VPS & Dedicated Servers. The definition of a new customer is one who has never purchased services from TQiT Services India Pvt. Limited in the past. Also if a customer purchases a 2nd, 3rd, etc. hosting package and wishes to cancel this particular package they are not eligible for a refund.
If you exceed your bandwidth limit within the first 10 days of service you are not eligible for the 10 day money back guarantee.
VPS, Cloud VPS, Dedicated Servers, Cloud Servers, Infrastructure Services, AWS or Google Cloud Computing services are not eligible for 10 days money back guarantee.
If the TOS/AUP agreed upon when ordering is violated this voids your eligibility for the 10 day money back guarantee. TQiT Services India Pvt. Limited reserves the right to deny the refund if we feel abuse of services has occurred.